The Green Team
Rich Emery, owner
Rich Emery and his wife, Lynne, started the company in metropolitan Des Moines that is now known as ServiceMaster Green in 1980. Rich is a New York native while Lynne hails from Ames, Iowa. To read Rich’s thoughts about ServiceMaster Green’s commitment to customers, click about us
Joe Johnson, vice president of operations
Joe Johnson is responsible for customer relations, sales, employees and all aspects of operations for ServiceMaster Green. He is the primary point of contact for our company’s existing and prospective clients.
Joe has been with ServiceMaster Green since 1996. He is a Cedar Rapids, Iowa, native and attended Iowa State University. Joe is the only LEED (Leadership in Energy and Environmental Design) Accredited Professional employed by a building maintenance company in the Des Moines area. For you as a customer, dealing with LEED Accredited Professional means you receive strategic counsel and guidance to enhance your building’s energy usage and minimize your property’s environmental impact. Joe can also show you how green cleaning with ServiceMaster Green enables you to quickly earn up to 43 percent of the required points needed to qualify for LEED Green Building Certification.
Joe is an active member of the Iowa chapter of the United States Green Building Council and holds a position on the Iowa chapter’s executive board. You can reach Joe directly at 515-633-3301.
Customer service team
When you go with ServiceMaster Green, you are hiring a team of experienced professionals committed to outstanding service and top-quality building cleaning and maintenance. Our operations management staff offers building managers courteous and accessible contacts who can answer questions or offer suggestions about the services we provide.
Out in the field, all of our cleaning crews work under the direction of crew supervisors. These team members have been promoted into supervisory roles because of their commitment to excellence and ensuring that the job is done right. ServiceMaster Green currently employs nearly 100 supervisors — or one for every three to four employees — and the supervisors’ average tenure with our company is more than three years.
We are proud not only of the job our teams do for clients in caring for and maintaining facilities, but also in how they care for people and demonstrate great honesty and integrity as well. Whether they find and return valuables misplaced in the workplace to their rightful owners or go out of their way to assist individuals in need, the stories of how our team members represent themselves and our company truly demonstrate what it means to serve. Read a compilation of literally hundreds of these acts of kindness, honesty and integrity our employees have come to be known for in our company's "Master Moments" newsletter (pdf).
When you contract with ServiceMaster Green, you are signing on with a locally owned and operated company that puts central Iowa’s most experienced building cleaning and maintenance services team to work for you.